Delivery
Pet Food Delivery in Perth
Premium Pet Meats offers delivery direct to your door. We offer $20 flat rate delivery across majority of the Perth metropolitan area. Please use our postcode checker to see if we deliver to your suburb.
Your delivery day will depend on your suburb – we delivery once per week to each delivery zone, and to ensure we have time to pack your order, orders must be the times specified below according to your delivery location.
Our deliveries are made each morning and your pet food comes delivered in convenient packaging – however we recommend orders are refrigerated within 2 hours of delivery, and we cannot take any responsibility for the freshness of your order once it is delivered.
Check Your Delivery Zone
Check when we deliver to you!
Enter your postcode to see your zone. View zone information below.
As we’re still in the early stages, we kindly ask for your patience and understanding regarding delivery times. Please note that after you place your order, deliveries will be scheduled for the following week.
Our Delivery Zones & Days
South West
Wednesday Delivery
- Order cutoff Monday, 5PM
- Delivery fee $20
Wednesday Delivery
South East
Thursday Delivery
- Order cutoff Tuesday, 5PM
- Delivery fee $20
Thursday Delivery
Central / Fremantle
Friday Delivery
- Order cutoff Wednesday, 5PM
- Delivery fee $20
Friday Delivery
Our Delivery Policy & Info
How will your order be delivered
- Items that require temperature control such as frozen raw meal packs are packed in a partially-insulated delivery box.
- The morning of your delivery, we will send you an email or text notification, letting you know your order is on its way.
- Once delivered, you will receive a text message and an email notification.
- Our drivers will try to leave your order out of the sun. If it’s in a hard to find place, we will send you an image and note with information on where the order is left.
- If you anticipate being unavailable to receive your delivery, you can leave a large-sized esky/thermal box out, and we’ll do our best to place your order inside for added protection, just add a note to your order.
- For an eco-friendly bonus, recycle your PPM insulated box by leaving it out for your next delivery and receive a FREE treat with your next order!
If you have any queries regarding your delivery, please email info@premiumpetsmeats.com.au
Refund Policy
Refund Policy
At Premium Pet Meats, we are committed to providing high-quality pet food delivery services. Please review the following terms regarding our refund policy:
Liability for Damaged Products: We will not be liable for any damage to products delivered by us or our delivery partners from the date and time of delivery. This includes any unattended deliveries at the Delivery Address.
Perishable Goods: As pet food is a perishable item, we cannot accept responsibility for the condition of the products once they have been delivered, especially if left unattended. We recommend ensuring someone is available to receive the delivery.
Refunds & Replacements: If there are any issues with your order (e.g., damage or incorrect items) at the time of delivery, please contact us within 24 hours to report the issue. We will assess each case and determine whether a refund or replacement is appropriate based on the circumstances.
We strive to ensure the best possible experience for you and your pets, and we appreciate your understanding.
Contact the Premium Pet Meats Team!
Have a question? We’re here to help!
We are available to help from Monday to Friday 7AM – 1PM and Saturday 8AM – 1PM.
You can give us a call, send us an email or visit us in store.
